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Corporate Offices: Medicam Inc, 5285
Queen-Mary, Montreal (Quebec),
H3W 1Y3 CANADA

IKYT Inc. Miami, Florida, 33009 USA


Phone: 1-514-737-0404
Fax: (514) 737-0931
Toll Free Number: 1-888-656-0606
(For North America only )

Distribution Range: Worldwide



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Medicam Parts & Warranty
All units are guaranteed for 1 year parts and labour. Please check warranty card.

All units are guaranteed for Normal use. Overuse or abuse may void your warranty. Ask for details.

Some parts have to be replaced after one year, sometimes after a certain amount of laser shots, etc... see below

ALWAYS USE DISTILLED WATER. ALWAYS USE A SURGE PROTECTOR BEFORE PLUGGING UNIT.

IPL hand-pieces not Guaranteed. YAG hand-pieces not guaranteed. Breast BE2 hand-pieces are not guaranteed. Please check fuses before sending back your unit.

Make sure that your breakers in your electric panel is compliant with our requirements. Always use spike suppressors to prevent power surge.

Diode Lasers
NO PARTS TO BE REPLACED ON NORMAL USE
MINIMUM EXPECTED LIFE OF DIODE LASER IS 5000 HOURS. HANDPIECE AND LASER MODULE REPLACEMENT COST: $1,200.00

NO PARTS TO BE REPLACED ON NORMAL USE.
MINIMUM EXPECTED LIFE OF DIODE LASER IS 8,000 HOURS. HANDPIECE AND LASER MODULE REPLACEMENT COST: $3,000.00 FOR MD-50 AND $4,900.00 FOR MD-100


IPL Systems
IPL SP4 DELIVERED WITH ONE HANDPIECE (HAIR REMOVAL):

OPTIONAL SKIN REJUV ENATION AND VARICOSE HANDPIECES: $3,500.00 EACH

VARICOSE HANDPIECE 420 NM - 1200 NM FOR VARICOSE, SPIDER VEINS, ACNE, ETC...

HANDPIECE TO BE REPLACED EVERY 30,000 SHOTS. WATER TO BE ADDED EVERY 2 WEEKS AND WATER TO BE REPLACED ONCE A MONTH.

HANDPIECE: $3,500.00

CRYSTAL TO BE REPLACED EVERY 50,000 SHOTS. WATER TO BE ADDED EVERY 2 WEEKS AND WATER TO BE REPLACED ONCE A MONTH. CRYSTAL: $650.00
IF FULL HANDPIECE TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $2,800.00

IPL8 DELIVERED WITH TWO HANDPIECES (HAIR REMOVAL & SKIN REJUVENATION): OPTIONAL: VARICOSE HANDPIECE: $3,500.00
VARICOSE HANDPIECE 420 NM - 1200 NM FOR VARICOSE, SPIDER VEINS, ACNE, ETC... HANDPIECE TO BE REPLACED EVERY 30,000 SHOTS. WATER TO BE ADDED EVERY 2 WEEKS AND WATER TO BE REPLACED ONCE A MONTH.
HANDPIECE: $3,500.00
IPL-SHV DELIVERED WITH THREE HANDPIECES ( HAIR REMOVAL, SKIN REJUVENA TION & VARICOSE VARICOSE HANDPIECE 420 NM - 1200 NM FOR VARICOSE, SPIDER VEINS, ACNE, ETC.. .HANDPIECE TO BE REPLACED EVERY 30,000 SHOTS. WATER TO BE ADDED EVERY 2-3 WEEKS AND WATER TO BE REPLACED ONCE A MONTH.
HANDPIECE: $3,500.00
CRYSTAL TO BE REPLACED EVERY 50,000 SHOTS. WATER TO BE ADDED EVERY MONTH AND WATER TO BE REPLACED ONCE EVERY 2 MONTHS.
CRYSTAL: $650.00
IF FULL HANDPIECE TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $3,000.00

BREAST ENHANCEMENT LASERS
HANDPIECE WITH CRYSTAL TO BE REPLACED EVERY 30,000 SHOTS. WATER TO BE ADDED EVERY MONTH AND WATER TO BE REPLACED ONCE EVERY 2 MONTHS.
HANDPIECE WITH CRYSTAL: $2,800.00
IF FULL HANDPIECE TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $2,800.00

TATTOO REMOVAL YAG LASERS
XENON LAMP: $ 435.00
LASER ROD:   $ 375.00
CHAMBER:      $ 300.00
YAG CRYSTALS: 532NM TO BE REPLACED EVERY 75,000 SHOTS: $ 300.00
YAG CRYSTALS: 1064NM TO BE REPLACED EVERY 75,000 SHOTS: $ 350.00
IF THE LASER ROD IS NOT REPLACED ON TIME IT COULD RESULT IN REPLACING ALL 3 PARTS. NORMAL USE IS CONSIDERED TO BE APPROXIMATELY 4000 - 6000 SHOTS A MONTH.
IF FULL HANDPIECE TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $1,500.00
IF MAINBOARD AND UNIT TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $2,500.00

WEIGHT LOSS & CELLULITE PB2
LARGE HANDPIECE:   $1,800.00
MEDIUM HANDPIECE: $1,300.00
SMALL HANDPIECE:    $  900.00
IF HANDPIECES ARE NOT REPLACED ONCE A YEAR, THIS COULD RESULT IN MICROWAVE ELECTRONIC BOARD REPLACEMENT. BOARD: $ 3,800.00. IF MAINBOARD AND UNIT ARE TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $ 4,500.00

All prices and parts above to be modified and updated without notification.


If upon inspection of a defective unit returned to us, it is determined with certainty (at Medicam’s, its distributors’ or any subsidiaries’ discretion) that the problem was not related to the unit itself or any of its accessories but due to improper following of the guidelines, misuse or abuse, warranty will NOT be honored. Customer will be charged for all shipping fees and for labor.
All units and accessories are tested before shipping and are sent to the customer in perfect working order. However, please note that the machines are sent without water. Any water in the unit is leftover water from testing.



FOLLOW STEP 6.1 of User Manual BEFORE OPERATING UNIT.


If a machine is received defective, damaged or broken, please contact the shipping company for insurance purposes, then call Medicam with the transport company’s report number, and fax all related documents to (514) 737-0931 and ask for an RMA (Return Authorization Material). See warranty terms below.


Attention
All operators must receive proper training for treatment technique as well as security measures.
Users must pay great attention to the potential danger of intense light beams, lasers or Micro beam units.



Only an authorized technician from our company can repair the unit.


Please carefully read User’s Manual before using the machine. Only start using it once you fully understand all procedures and once you feel confident using it. Customers choosing not to follow proper training in our facilities will not get our certification and will be held fully responsible should any accident or problems of any kind occur.


Operating a machine without following the guidelines outlined in your user manual can result in injury


Skin-test (Essential)

We highly suggest you a patch test before a full treatment.
Ask your patient to come back 2-3 days later, check his/her skin reaction.
Always perform the Patch test on a hidden area: Ex: underarm

Have your patient fill out a consent form and a medical form. Make sure that your patient is not under medication or at least under photo sensible medicine. Try to avoid anyone under medication and if you have any doubts, DO NOT TREAT THE PATIENT.

Please read carefully SERVICE WARRANTY APPLICATION AND LIABILITY Originally sent with your unit.


1-888-656-0606 or 1-514-737-0404 Email: admin@medicam.ca