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- The "Medicam IPL 7 is one of the most impressive one I have ever used on patient. Competitors are at least 3-4 times that price. Cost effective, very reliable unit. I
- Estelle Roberts, M.D., Dermatologist
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Medicam North America
7900 Jean Brillon
Montreal, Quebec
Canada, H8N 2L5
Telephone: 1-514-737-0404
Fax: (514) 737-0931
Toll Free Number: 1-888-455-5677
Service & support: 514-737-2199
Medicam Europe
7 rue Gutenberg
Merignac
France 33700
Telephone: 33 5 56 18 78 86
Fax: 33 5 56 18 79 12 |
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| Parts and Warranty |
| All units are guaranteed for 1 year parts and labor. Please check warranty card.All units are guaranteed for Normal use. Overuse or abuse may void your warranty. Ask for details.Some parts have to be replaced after one year, sometimes after a certain amount of laser shots, IPL pulses or Time of usage, etc...ALWAYS USE DISTILLED WATER. ALWAYS USE A SURGE PROTECTOR BEFORE PLUGGING UNIT. A SPIKE SUPPRESSOR IS NOT A POWER BAR.Always allow 24 hours before plugging your unit after delivery.All customers have to send, email or call Medicam Service Department to give a Monthly meter reading of the total counters of their units in order to keep the warranty active.Always check the perfect condition of your machine at delivery. If any problem, fill out a claim and Advise Medicam with the claim number.IPL hand-pieces covered under a Limited warranty. YAG hand-pieces not guaranteed. Please check fuses and check troubleshooting section in your user manual before sending back your unit.Never send back unit without an RMA (Return Materiel Authorization) number provided by Medicam Service Department.Make sure that your breakers in your electric panel is compliant with our requirements. Always use spike suppressors to prevent power surge. Always use a dedicated circuit to plug your unit.Please read carefully the warranty conditions and limitations at the end of the page.An invoice will automatically be sent out for and extended warranty at the end of the 8 month of the initial warranty. You will have the option to approve it or not but keeping your unit under warranty will certainly be the best choice you can make. Your unit will be 100% covered under warranty for a normal use and the extended warranty will allow you to benefit from the upgrade program for an additional year.FOR SERVICE, PLEASE CALL 1-514-737-2199. DO NOT CALL TOLL FREE NUMBER SINCE CALLS CANNOT BE TRANSFERED TO THE SERVICE DEPARTMENT FROM THAT NUMBER. |
Diode Lasers
|  | NO PARTS TO BE REPLACED ON NORMAL USE
MINIMUM EXPECTED LIFE OF DIODE LASER IS 5000 HOURS BEFORE THE REPLACEMENT OF THE DIODE MODULE.
HANDPIECE AND LASER MODULE REPLACEMENT COST: $1,200.00 |  | NO PARTS TO BE REPLACED ON NORMAL USE.
MINIMUM EXPECTED LIFE OF DIODE LASER IS 8,000 HOURS BEFORE THE REPLACEMENT OF THE DIODE MODULE.
HANDPIECE AND LASER MODULE REPLACEMENT COST: $4,900.00 FOR MD-50 AND $6,900.00 FOR MD-100 |
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IPL Systems
| | | SAME PRICES APPLY FOR ALL OLD IPL SYSTEMS FOR HANDPIECES PRICES
IPL SP4 (DELIVERED WITH ONE HANDPIECE (HAIR REMOVAL)) / IPL-SHV (DELIVERED WITH 3 HANDPIECES FOR HAIR REMOVAL – SKIN REJUVENATION - ACNE) / IPL8 (DELIVERED WITH 2 HANDPIECES FOR HAIR REMOVAL – SKIN REJUVENATION) / IPL6 (DELIVERED WITH ONE HANDPIECE AND 2 OR 4 CRYSTALS (2 OPTIONAL CRYSTALS) FOR HAIR REMOVAL – SKIN REJUVENATION – ACNE - VARICOSE): PLEASE NOTE THAT HANDPIECES FOR SP4 / SHV AND IPL8 HAVE A BUILT IN CRYSTAL THAT CANNOT BE REPLACED. HANDPIECE NEEDS TO BE REPLACED AFTER 50,000 SHOTS. IPL 6 HANDPIECE GOOD FOR 100,000 SHOTS AND EACH CRYSTAL 50,000 SHOTS
HANDPIECE WITH CRYSTAL FOR IPL SP4 / IPL SHV / IPL8: $3,500.00
HANDPIECE FOR IPL6 : $3,500.00
CRYSTAL FOR IPL6 $650.00 EACH.
PLEASE ORDER YOUR HANDPIECE AT 30 000 SHOTS FOR IPL SP4 / IPL SHV / IPL8 AND AT 70 000 SHOTS FOR THE IPL6 TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT AND/OR HANDPIECE. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
PLEASE ORDER YOUR CRYSTALS FOR THE IPL6 AT 30 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY AND SERIOUSLY DAMAGE YOUR UNIT.
|  | THE IPL6+ IS DELIVERED WITH ONE HANDPIECE AND 2 CRYSTALS FOR HAIR REMOVAL AND SKIN REJUVENATION.
OPTIONAL CRYSTALS FOR ACNE TREATMENTS, VARICOSE, PIGMENTATION, ETC… USD 650$ EACH BUT BOTH CONTROL BOARDS MUST BE INTALLED PRIOR TO THE PURCHASE AND USE OF THESE OPTIONAL CRYSTALS. $4,000.00 EACH BOARD.
CRYSTALS MUST BE REPLACED EVERY 50 000 SHOTS. PLEASE ORDER BETWEEN 30 000 AND 40 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER.
PRICE: USD 650$ EACH
HANDPIECE MUST BE REPLACED EVERY 100 000 SHOTS.
PRICE : USD $3,500.00
PLEASE ORDER YOUR HANDPIECE AT 70 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY AND SERIOUSLY DAMAGE YOUR UNIT.
|  | THE IPL7 IS DELIVERED WITH ONE HANDPIECE AND 4 CRYSTALS FOR HAIR REMOVAL, SKIN REJUVENATION, ACNE TREATMENT, VARICOSE, ETC..
CRYSTALS MUST BE REPLACED EVERY 100 000 SHOTS. PLEASE ORDER BETWEEN 60 000 AND 80 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER.
PRICE: USD 650$ EACH
HANDPIECE MUST BE REPLACED EVERY 200 000 SHOTS.
PRICE : USD $3,750
PLEASE ORDER YOUR HANDPIECE AT 150 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY AND SERIOUSLY DAMAGE YOUR UNIT.
| | THE IPL9 IS DELIVERED WITH 2 HANDPIECES AND 5 CRYSTALS. THE 1ST HANDPIECE WITH 4 CRYSTALS FOR HAIR REMOVAL, SKIN REJUVENATION, ACNE TREATMENT, VARICOSE, ETC..AND THE 2ND HANDPIECE FOR BREAT FIRMING AND SKIN TIGHTENING.
CRYSTALS MUST BE REPLACED EVERY 100 000 SHOTS. PLEASE ORDER BETWEEN 60 000 AND 80 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER.
PRICE: USD 650$ EACH
HANDPIECE MUST BE REPLACED EVERY 200 000 SHOTS.
PRICE : USD $3,750
PLEASE ORDER YOUR HANDPIECE AT 150 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY AND SERIOUSLY DAMAGE YOUR UNIT.
|  | THE IPL-RF IS DELIVERED WITH ONE HANDPIECE AND 4 CRYSTALS FOR HAIR REMOVAL, SKIN REJUVENATION, ACNE TREATMENT, VARICOSE, ETC..
CRYSTALS MUST BE REPLACED EVERY 50 000 SHOTS. PLEASE ORDER BETWEEN 30 000 AND 40 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER.
PRICE: USD 650$ EACH
HANDPIECE MUST BE REPLACED EVERY 100 000 SHOTS.
PRICE : USD $4,500
PLEASE ORDER YOUR HANDPIECE AT 75 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY
|  | THE IPL12+ IS DELIVERED WITH 3 HANDPIECES.
THE 1ST ONE IS FOR HAIR REMOVAL
THE 2ND ONE IS FOR SKIN REJUVENATION
THE 3RD ONE IS FOR ACNE TREATMENT, ETC…
CRYSTALS ARE INTEGRATED TO EACH HANDPIECE.
HANDPIECE MUST BE REPLACED EVERY 100 000 SHOTS.
PRICE : USD $4,750
PLEASE ORDER YOUR HANDPIECE AT 75 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY.
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BREAST ENHANCEMENT LASERS
|  | THE BE2 IS DELIVERED WITH ONE HANDPIECE. THE CRYSTAL IS BUILT IN THE HANDPIECE AND CANNOT BE REPLACED.
HANDPIECE MUST BE REPLACED EVERY 30 000 SHOTS.
PRICE : USD $5,250
PLEASE ORDER YOUR HANDPIECE AT 20 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING THE HANDPIECE ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY.
|  | THE REJUVENIA IS DELIVERED WITH 2 HANDPICES AND 6 CRYSTALS.
THE 1ST HANDPIECE WITH 3 CRYSTALS FOR BREAST AUGMENTATION, BREAST FIRMING AND CELLULITE REDUCTION AND THE SECOND HANDPIECE FOR SKIN TIGHTENING, PIGMENTATION AND VITILIGO TREATMENTS.
CRYSTALS MUST BE REPLACED EVERY 100 000 SHOTS. PLEASE ORDER BETWEEN 60 000 AND 80 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER.
PRICE: USD 650$ EACH
HANDPIECE MUST BE REPLACED EVERY 200 000 SHOTS.
PRICE : USD $3,750
PLEASE ORDER YOUR HANDPIECE AT 150 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY AND SERIOUSLY DAMAGE YOUR UNIT.
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TATTOO REMOVAL YAG LASERS
|  | XENON LAMP: $ 435.00
LASER ROD: $ 375.00
CHAMBER: $ 300.00 | YAG CRYSTALS: 532NM TO BE REPLACED EVERY 75,000 SHOTS: $ 300.00
YAG CRYSTALS: 1064NM TO BE REPLACED EVERY 75,000 SHOTS: $ 350.00
IF THE LASER ROD IS NOT REPLACED ON TIME IT COULD RESULT IN REPLACING ALL 3 PARTS.
NORMAL USE IS CONSIDERED TO BE APPROXIMATELY 4000 - 6000 SHOTS A MONTH.
NORMAL USE IS CONSIDERED TO BE APPROXIMATELY 8000 – 10 000 SHOTS A MONTH FOR THE TT12 AND TT12SC.
IF FULL HANDPIECE TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $2,500.00
IF MAINBOARD AND UNIT TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $2,500.00
THE HANDPIECE FOR ALL 3 MODELS NEEDS TO BE REPLACED EVERY 150 000 SHOTS : $2,500.00
PLEASE ORDER YOUR HANDPIECE AT 100 000 SHOTS TO AVOID ANY POTENTIAL BACK ORDER. PLEASE CHECK YOUR GENERAL COUNTER ON YOUR UNIT. AVOID CANCELLING YOUR APPOINTMENTS AND ORDER IN ADVANCE.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY AND SERIOUSLY DAMAGE YOUR UNIT.
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WEIGHT LOSS & CELLULITE PB2
|  | LARGE HANDPIECE: $1,800.00
MEDIUM HANDPIECE: $1,300.00
SMALL HANDPIECE: $ 900.00 | IF HANDPIECES ARE NOT REPLACED ONCE A YEAR, THIS COULD RESULT IN MICROWAVE ELECTRONIC BOARD REPLACEMENT. BOARD: $ 6,800.00.
HANDPIECES MUST BE REPLACED ONCE A YEAR EITHER USED A LOT OR NOT. A UNIT MAY BECOME MORE SENSIBLE TO BREAKDOWN IF NOT USED ON A REGULAR BASIS.
IF MAINBOARD AND UNIT ARE TO BE REPLACED DUE TO MISUSE OR ABUSE: PRICE IS $ 4,500.00 |
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All prices and parts above to be modified and updated without notification.
WARRANTY TERMS AND CONDITIONS
ALL UNITS AND ACCESSORIES ARE TESTED BEFORE SHIPPING AND ARE IN PERFECT WORKING CONDITION. Please note that all units are sent without water. Any water inside the system is only the remaining of the tests done prior to delivery.
If a device is deffective, broken or dammaged once delivered or following delivery, please contact the transport company for a claim before contacting us. Please fill out all necessary claim documents from the transport company and contact Medicam with all related informations and the claim report number for insurance purposes. Medicam will only under these terms and conditions provide the customer with a Return Material Autorisation number (RMA). Please see below for the warranty terms and conditions.
Attention
All operators must receive proper training for treatment technique as well as security measures.
Users must pay great attention to the potential danger of intense light beams, lasers or Micro beam units.
Only an authorized technician from our company can repair the unit. Any unit opened by a 3rd party will see its warranty void.
Please read carefully the user manual before use. Only start using it once you fully understand all procedures and once you feel confident using it. Customers choosing not to follow proper training in our facilities will not get our certification and will be held fully responsible should any accident or problems of any kind occur. Please do not start your equipment right after delivery since some remaining water (from tests before shipping) may spill out in the unit and on electronic components. Please allow 24 hours after delivery before 1st use.
Customers choosing not to follow proper training at our training center will not receive any certification from Medicam and will be fully held responsible should any incident or problem occur. Using an equipment without carefully following our guidelines and our user manual may result in serious injury.
Skin-test (Essential)
We highly suggest you a patch test before a full treatment.
Ask your patient to come back 2-3 days later, check his/her skin reaction.
Always perform the Patch test on a hidden area: Ex: underarm
Have your patient fill out a consent form and a medical form release. Make sure that your patient is not under medication or at least under photo sensible medicine. Try to avoid anyone under medication and if you have any doubts, DO NOT TREAT THE PATIENT.
General conditions
If you have tried a product and it is defective, we will offer you an exchange in the first 10 days. If you are willing to upgrade your equipment in the first 60 days following delivery of your equipment, we will charge you only for the difference in price between your equipment and the new one at the suggested retail price plus shipping and handling fees. We will give you the opportunity to upgrade your equipment between 61 and 180 days after delivery of the equipment by giving you a credit corresponding to 50% of your original purchase price less delivery fees for a brand new equipment at the suggested retail price.
Medicam Inc. offers a 12 months limited warranty on parts and labor. The warranty is not transferable. We highly suggest the customer to contact us for the existing warranty transfer conditions. Warranty will be void for any misuse, abuse or damage done to the unit or any of its components. Consumables are not guaranteed and have a limited life. The equipment itself is fully covered under warranty. Accessories such as handpieces and crystals have a limited warranty : if a handpiece is guaranteed for 200 000 shots and a problem occurs after 100 000 shots, the customer will have to pay 50% of the replacement to get a brand new one. In that case, the retail price of a handpiece is $3,750.00, the customer will only pay the used portion of the handpiece life (50%) : $1,875.00 and will receive a brand new handpiece. Please note that Medicam is the only Manufacturer to offer a warranty on the accessories since in general, no warranty whatsoever is given on accessories.
At 1st use and when water is purged from the system, fill up the water tank with distilled water and start the unit. Approximately 1 minute later, stop the unit and add water again in the water tank since some of the water flew inside the handpiece water system. Before adding water, check the unit water level.
DISTILLED WATER NEEDS AND HAS TO BE REPLACED EVERY 2 WEEKS AND THE SYSTEM SHOULD BE EMPTIED EVERY MONTH WHICH MEANS THAT WATER HAS TO BE FLUSHED OUT OF THE MACHINE, THE HANDPIECE HAS TO BE DISCONNECTED ALSO TO EMPTY THE WATER. DO NOT FORGET TO PUT YOUR HANDPIECE BACK IN BEFORE FILLING UP THE UNIT AGAIN AND/ OR BEFORE STARTING THE UNIT.
NOTE : NOT RESPECTING, FOLLOWING OR REPLACING THE PARTS ACCORDING TO THE MANUFACTURER’S REQUIREMENTS MAY VOID YOUR WARRANTY.
NOT REPLACING A HANDPIECE OR A CRYSTAL ON TIME MAY SERIOUSLY DAMAGE THE UNIT SINCE THE UNIT WILL HAVE TO PRODUCE MORE POWER TO RESPECT THE OUTPUT ENERGY. FILTERS APPLIED ON CRYSTALS BECOME THINNER OVERTIME WHICH COULD CAUSE SEVERE BURNS TO YOUR PATIENTS IF THEY ARE NOT REPLACED ON TIME. For prices, please refer to the above proper section which will inform you on the warranty conditions as well as any order of accessories considered as consumables.
IT IS STRONGLY RECOMMENDED TO REPLACE THE HANDPIECE(S) AT LEAST ONCE A YEAR INDEPENDENTLY OF THE USE OF YOUR EQUIPMENT OR THE NUMBER OF SHOTS.
A UNIT IN STORAGE OR NOT ENOUGH USED ON A REGULAR BASIS MAY OVERHEAT WHILE IN USE SINCE LIME STONES BUILDS UP INSIDE THE HOSES AND INSIDE THE WATER TANK WHICH MAY PREVENT WATER TO FLOW CORRECTLY AND SERIOUSLY DAMAGE YOUR UNIT.
Distributors or clients using parts and consumables with respecting the replacement time frame will see their warranty void. Water must be changed and/or added on a regular basis. Not doing so may also void the warranty. Competitors and other manufacturers never warrent handpieces and crystals. Medicam, however, offers a limited warranty.
2nd and 3rd year extended warranty (if purchased) will only be limited to major parts : Light source, Electric power supply, water tank. Touch screen, Handpiece, water caps, etc… must be replaced afer a certain period of time because of normal use. The Distributor/Client must send back the unit to Medicam Inc. ( shipping fees at the Distributor/customer charge and prepaid shippng fees to return the unit at the Distributor/client expense by express shipping with a tracking number) for a 1 week period (7 open days) for a full clean up and a control, once the 1st year and twice a year the following years for a full cleanup and a preventive maintenance.
All distributors/customers MUST send by email or fax their unit(s) meter readings the last day of each month to keep their warranty active.
The warranty card delivered with each unit MUST be returned as soon as possible (upon reception of the unit (s) to activate the warranty.
AN INVOICE FOR A 1 YEAR EXTENDED WARRANTY WILL BE SENT OUT AT THE END OF THE 8TH MONTH OF THE INITIAL WARRANTY PERIOD. THE DISTRIBUTOR/CUSTOMER WILL HAVE THE CHOICE TO PAY FOR IT OR NOT BUT KEEPING THE UNIT UNDER SERVICE CONTRACT WOULD BE A SMART CHOICE. 100% COVERAGE FOR NORMAL USE AND THE RIGHT TO BENEFIT FROM THE UPGRADE PROGRAM FOR ONE MORE YEAR BY ASSUMING ONLY THE DIFFERENCE BETWEEN BOTH EQUIPEMENTS.
Any extended warranty must be purchased before the 1st day of the 10th month following the purchase of the unit.
Any overused unit should be upgraded to prevent the warranty cancellation.
In case of a problem with your unit, please contact us for an RMA number. Please fax or email a clear and complete description of the problem with a copy of your invoice. Any unit returned without an RMA will be refused by Medicam and the distributor/customer will be 100% responsible for any additional damage to the unit or the loss of the unit by the transport company.
Not providing a copy of the invoice may cause some unwanted delays. Please include a fax number so that we can forward an approved RMA number, the packing instructions and the return address. If a fax number is not available, please provide an email adress.
The distributor/customer may inquire for an equipement exchange (EX-RMA) and repair under warranty (WR-RMA) by email or fax.
For the protection of Medicam Inc., branches or affiliates as well as for the distributor/client, correct and proper packing instructions and RMA procedures must be respected to avoid any potential or additional damage.
At no time and under no circumstances any distributor/client will be entitled to a partial or full refund. All units must be returned in their original packaging for a repair or an exchange.
1. Customer is required to apply for a RMA number (Returned Material Authorization), which will be issued at Medicam’s sole discretion.
2. For any defective unit delivered, all items must be accompanied by the original invoice and a clear description of the problem and a fax number or an email address.
3. Once the inspection of the unit will be final, a detailed estimate will be sent before any repair. The price will include parts and labor.
4. Claims must be made maximum 5 days following delivery.
5. If returned products are claimed to be defective, a complete written description of the nature of the defect must accompany all returned products. Items not eligible for return or sent back by the customer without an RMA number will be returned to customer, transportation collect and not accepted by Medicam at the sole risk of the customer.
Shipping is not refundable. Exceptions to RMA program such as Opened/Used Hand Pieces, Crystals, etc…: may not be returned, by law. Items will be repaired or replaced in accordance to manufacturer’s warranties. Before connecting the hand piece, activating the unit, adding water, unwrapping the crystals, etc…, we suggest that you check the shipping container and packing list to verify that you have received exactly what you ordered. Special Order Items: may not be returned (includes items that were modified, customized, or changed while in the custody of the customer). Textbooks/Instruction Literature, Operation Manual: may also be returned. Expired/Discontinued Items: may not be returned (articles which cannot be returned to the manufacturer).
Before 1st use, connect correctly the accessories, install a power surge and a spike suppressor (see below), check your main electric fuse box for the proper amperage, check the voltage of your unit at the back of the machine (some units are made in 110V and others at 220 volts, 50 or 60 HTZ), add distilled water in equipments that require it, strictly follow the user manual requirements.
Make sure that you order your new unit with the proper voltage (voltage being different in some countries).
we suggest that you check the shipping container and packing list to verify that you have received exactly what you ordered. Special Order Items: may not be returned (includes items that were modified, customized, or changed while in the custody of the customer). Textbooks/Instruction Literature, Operation Manual: may also be returned. Expired/Discontinued Items: may not be returned (articles which cannot be returned to the manufacturer).
All units have to be protected with a proper power surge device and a spike suppressor and never be plugged directly in the wall outlet in order to protect the electronic components from electrical intensity variations. All requirements from Medicam Inc or any of its distributors or subsidiaries have to be respected. Please check all requirements in the user manual. Non respect of any clause of the requirements will void the warranty at the sole responsibility of the client
It may happen that a manual has not been yet translated in the customer’s language but is available in another language. If that is the case, the distributor/client will not be entitle to any partial or full refund and Medicam Inc., its branches or affiliates will not partially or fullly refund the distributor/customer. The distributor/customer will allow a reasonnable period of time to have the user manual translated.
We highly suggest that the distributor/customer order consumables at 50% of their yield life to avoid any delivery delays or back orders and to avoid postponing or cancelling customer’s appointments. Always switch off the unit if it is not in use. Any machine should be switched off for 10 minutes after a 30 minutes use to cool down.
Medicam Inc warrants the customer that products purchased hereunder will conform to the applicable manufacturer’s specifications for such products.
Certification Section and Conditions
Payment and Delivery Terms.
Delivery and Title
Statements and Advice
Force Majeure
Please refer to the General conditions of the internet website and to the Sales Genearal conditions on the home page.
General
The terms and conditions may not be modified or cancelled without Medicam Inc. written agreement. The sale of products hereunder will be governed by the terms and conditions, notwithstanding contrary or additional terms and conditions in any purchase, planning schedule, acknowledgement, confirmation or any other form or document issued by either party effecting the purchase and/or sale of products. Medicam Inc reserves the right to adjust, modify, add or cancel any term, add modify or cancel any clause and/or conditions of any kind, adjust or increase or decrease prices, upgrade any equipment, accessory or software, replace, upgrade or downgrade any equipment or accessory, discontinue any equipment with no prior notice to the distributor/client. Medicam also reserves the right to adjust at any time the exchange rates with no prior notice to the distributor/client.
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